at&t customer service report stolen phone

To learn how go to the Phone and Device Learning Center select your device and then click Security. You can find additional information about how to manage a stolen device from a support article on our website.

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Try to find your devicecall or text it from another phone or use a GPS locating service like Device Manager or Find My iPhone.

. Lost or stolen here are steps you can take. Change your passwords for other accounts on your device. Our agents are available 247 to help.

If your device is lost or stolen. Select Report a Lost Device or Report a Stolen Device to suspend your service. When youre ready to restore service or if you believe your device is incorrectly listed as lost or stolen give us a call at 1-800-937-8997.

Follow the prompts to suspend service on your device. Contact your carriers customer service right away to report the phone missing. Suspend service and block your device from our network if its stolen.

If you report your device stolen it will be blocked from being used on the ATT network. Safety Tips These safety tips help safeguard your information. This includes your Apple ID Facebook and email accounts.

If you cant locate it suspend your service. Temporarily switch to a different number or method. Check your next bill and report any suspicious charges so we can investigate.

Try to find your phone or device. Take your phone number off key accounts like your email where you use it for extra authentication to log in such as text-message verification. If its stolen youll also want to block your device so it cant be used on our network.

Lost or Stolen Device To report your device as lost or stolen read the Suspend or Reinstate Service topic. Lock or wipe your device using an activated ATT or third-party app or add-on 2 that was activated before the device was lost or stolen. If you have an installment balance on your lost or stolen device you still have to.

You can also contact the. Call to speak to an agent. If you cant find your device lock it down remotely and temporarily suspend your service to prevent unauthorized use.

Set up password protection for your device as soon as you receive it.

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